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Question:
by
Anne A Oug
#20172
How to order a replacement part.
I need to order a replacement Hot/Cold pac for a 9 X 11 pyrex dish. Dish comes with a blue carrying bag.
I'm not finding a site to do this.
Please advise back to my email address. Thank you very much.
Answer:
In order to get the replacement part, you can either visit World Kitchen website or call customer care service at 44 -0-20-8795-*712 and ask for assistance.
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According to the World Kitchen return policy, if you are not completely satisfied with your purchase, simply return the item to the company in their original condition and packaging within 30 days of receiving your order and they will issue you a refund. Please send products you would like to return to: CONCEPT HOUSEWARES 158 EALING RD WEMBLEY MIDDLESEX HA0 4PY.
Please note that you should insert a copy of your packing list with a note stating why you would like to return the goods.
If you still need any assistance, you may try to reach out to World Kitchen Customer Service directly via the Contacts tab on the Pissed Consumer website.